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FREQUENTLY ASKED QUESTIONS

Can I choose which maternity care agency I want to use?
The choice is all yours. However, your health insurance company will not yet regard the choice as your own if you register via our website or with a fellow maternity care agency.

Tip: If you have an absolute preference, we advise mentioning only the maternity care centre of your choice on your registration, then the name you put down is so noticeable, there can be no confusion.

How or where do I find the number of hours of maternity care that the insurance will pay out.
The Landelijk Indicate Protocol (the National Maternity Care Indication Protocol, LIP) decides how many hours of maternity care you are entitled to. But to find out, you can also get in touch with your health insurance company.

Tip: You can’t make head or tail of it? Just give us a ring on 088 – 11 67 900 during office hours; our staff would be only too happy to help!

How far in advance do I need to register/apply somewhere and how do I register/apply?
We recommend that you register round about the third month of your pregnancy. It’s very easy; just fill in the registration form.

Tip: The earlier you register, the more certain you can be of receiving the full number of maternity care hours.

We have pets: a dog and 2 budgies.
Will the maternity assistant look after our pets during the maternity period, e.g. take the dog for a walk and clean out the cage?
A maternity assistant works within the limits of her profession. In principle, those tasks are not part of her job. Nonetheless, you can discuss it with her and, as an exception, she might walk the dog.

Tip: If you mention that you have a pet when you register, we’ll look for a maternity assistant who likes animals.

What will I need to have ready before the birth, for the baby, for me and for the delivery?
This page what do I need? provides a comprehensive list of everything you need for the birth and the maternity period.

Tip: There are a lot of commercial lists with maternity layouts about; make sure you don’t spend too much. Our list is focused on local arrangements and was drawn up with the help of midwives and other maternity care organisations. This list, which describes the layout, contains all you need to have ready for you and your little one.

I’m not happy with the maternity care. What do I do now?

It’s possible that you have a complaint. Please discuss it with the relevant assistant. If you can’t solve the problem by discussing it with her, please don’t hesitate to ring us on 088 11 67 900. We will do everything within our power to ensure that rest of your maternity period is a wonderful time for you.

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